Controversy can be and usually is the downfall of each organization. Yet, approaching controversy and learning ways to avoid controversy are a must in order to succeed as an organization. One must not be afraid of controversy, with so many members in am organization it is bound to happen. Do not ignore it or leave it to be the ‘white elephant’ in the room. Address it. Be civil, Be considerate. Come from the heart and you will be sought out. Refrain from blaming the person who has done wrong. This will not help the situation further. But rather, use ‘I’ statements. Such as: “I felt upset when you [insert action]...” This action made me feel... Expressions such as these can break down barriers and create a more personal conversation. The person at fault will then understand or at least be notified that it was not a personal causation but rather an causation on their behavior and not on them as a person. Keep it direct. Let the person at hand know exactly what they did wrong and why. Do not blame them but let them know how their actions and behavior went against the organization’s values and purpose.
Controversy is a good thing. It can foster new ideas and in a way it leads to a better understanding of how to approach similar situations in the future. Approach controversy as a learning experience and use it to your advantage. While in college the controversy we experience in our student organizations will help us handle controversy in the real-working world.
No comments:
Post a Comment